Your Competitive Advantage in Staffing

In today’s fast-paced staffing landscape, success hinges on speed, reliability, and smart decision-making. Traditional approaches—manual calls, outdated spreadsheets, and slow response times—can cost you opportunities. ShiftMatch gives you the edge, transforming how you manage staffing by streamlining communication and accelerating shift confirmations with qualified, available staff.

Your Competitive Advantage in Staffing. The left shows her stressed, holding a phone with a calendar and clock in the background. The right shows her smiling at a laptop with text confirming shift acceptance and staff confirmation.

Problem/Solution

The Problem

  • Time wasted on phone calls and spreadsheets

  • Slow responses cost opportunities

  • Compliance risk and double bookings

The ShiftMatch Solution

  • Instant shift matching

  • Real-time communication

  • Automated compliance handling

Why ShiftMatch?

ShiftMatch strengthens your internal systems and enhances your credibility with clients. Here's how we help you stay ahead:

Automated Scheduling. Illustration of a person working on a laptop in an office setting, with a clock and calendars on the wall showing marked dates, and a chart with symbols in the background.

Automated Scheduling

Staffing agencies often juggle complex, ever-changing rosters. ShiftMatch automates the process—matching shifts to the right staff based on skills, availability, and key criteria. The result? Less admin, faster rostering, and more time for what matters.

Real-Time Availability. Illustration of a woman in a suit working on a laptop with a smartphone displaying checklists and a notification icon, an arrow pointing to her, and a clock in the background.

Real-Time Availability

Real-time availability updates mean you can react quickly to last-minute changes. Whether it’s a late cancellation or sudden surge in demand, ShiftMatch helps you respond faster, saving time and reducing disruption.

Instant Notifications. Illustration depicting two people using smartphones, with a large smartphone screen showing a notification symbol and a check mark. The background is orange, suggesting a communication or alert theme.

Instant Notifications

ShiftMatch keeps everyone in the loop—automatically. Staff receive shift notifications and updates via app or SMS. Clients are notified the moment shifts are confirmed. This real-time communication boosts coordination and trust across the board.

Built-In Compliance. Illustration of a person beside a checklist on a clipboard, with a green shield and checkmarks, and a balance scale icon.

Built-In Compliance

Staffing isn’t just about filling shifts—it’s about doing it right. ShiftMatch helps ensure compliance with labour laws, union rules, and contract obligations. It prevents double bookings and ensures safe work hours, reducing risk and improving governance.

Key Benefits for Labour Hire Agencies

ShiftMatch offers benefits that make it easier for external labour agencies to work with their customers. Here are some of the key advantages:

Diverse Talent Pool Management

Easily manage a broad and varied workforce. ShiftMatch’s intuitive tools help agencies find and assign the right people, fast. Our advanced algorithms match the right candidate to the right shift—based on skills, experience, and availability.—ensuring customer needs are met with confidence.

Seamless Coordination

ShiftMatch offers a centralised hub for managing job requests, schedules, and updates—making it easier for agencies and clients to stay aligned, especially during high-demand periods.

Better Customer Service

Agencies using ShiftMatch can respond to client requests faster, handle changes more efficiently, and provide real-time updates—strengthening client relationships and enhancing service delivery.

Flexibility to Meet Demand

Whether it’s seasonal peaks or urgent shift fills, ShiftMatch helps agencies adapt quickly. You’ll stay responsive, reliable, and ready—no matter what your customers need.

Agency Bridge API. Illustration of an API concept with a laptop displaying code, a gear labelled 'API', a cloud icon, a checklist, and a notification bell.

What is the ShiftMatch Agency Bridge?

The ShiftMatch Agency Bridge connects staffing agencies directly to client organisations via ShiftMatch, enabling fast, seamless interaction. It simplifies shift fulfilment, streamlines data sharing, and improves coordination between agencies and their customers.

What is the Agency Bridge API?

The Agency Bridge API is the technical link that connects ShiftMatch to agency systems. It enables agencies to:

  • Retrieve open shifts

  • Submit staff to shifts

  • Update shift statuses

  • Receive notifications (e.g., filled shifts or cancellations)

By integrating with the API, agencies eliminate manual data entry, reduce errors, and work more efficiently. It’s a smarter, faster way to collaborate and deliver results—particularly in fast-moving sectors like healthcare.

Ready to transform how your agency fills shifts?

Get started with ShiftMatch and deliver faster, smarter, and more reliable staffing.