
ShiftMatch, we match open shifts with all workers to improve efficiency across all industries
Looking for a streamlined way to manage last-minute open shifts? ShiftMatch uses innovative workforce automation to connect open shifts with suitable staff from your internal pool and external workforce. Our system is especially invaluable for industries with dynamic workforce requirements that rely heavily on contingent workers, enhancing operational efficiency and reducing manual coordination. Experience how ShiftMatch can save you both time and money.
Specialist Relief Management
ShiftMatch is a specialist relief management solution designed to efficiently manage internal relief pools and external contingent workers across various industries. Developed from the engagement and feedback of managerial decisions, our platform has evolved into an automated system that intelligently adapts to daily staffing requirements, ensuring the optimal placement of contingent labour resources to meet dynamic workforce needs.
ShiftMatch enhances operational efficiency by optimising the filling of open shifts by as much as 90%. This significant improvement liberates management time, allowing for a greater focus on strategic resourcing initiatives and staff development programs.

What Sets ShiftMatch Apart?
Flexible Commercial Model
Experience unparalleled flexibility and cost-efficiency with ShiftMatch. Pay only for what you need, eliminating upfront costs and long-term commitments. Shift towards a smarter, activity-aligned workforce management model.
Advanced Integration Capabilities
Seamlessly integrate ShiftMatch into your systems with our platform’s support for Restful APIs and webhooks. It’s perfectly suited for any modern web app, offering universal compatibility, simplified integration, and reduced costs.
Partnership Network
Enhance your workforce management with ShiftMatch’s extensive network of partners integrated with leading WFM software. This network drives productivity and keeps your systems cutting-edge with a broad range of tools and services.
Intelligent Matching
ShiftMatch’s core is a powerful algorithm ensuring the right fit for every shift. It adapts to different time scales for shift notifications, ensuring efficient and effective communication for both immediate and long-term workforce management.
Organisational Agility
With ShiftMatch, adapt swiftly to change through our Scrum-based methodology. This approach prioritizes customer feedback and iterative development, fostering a collaborative and flexible environment responsive to market shifts.
Specialist Relief Management
ShiftMatch extends enterprise WFM solutions as a specialist relief management edge solution. Our exclusive capability streamlines the management of external staffing agencies, providing organizations with incredible flexibility and a critical competitive advantage.
Responsive UI and Native Apps
Effortlessly manage open shifts and respond to shift requests on the go with ShiftMatch’s responsive UI and native apps for smartphones and tablets. Our interface seamlessly adapts to all mobile devices, ensuring a smooth, hassle-free experience anywhere you are. Download our app from the App Store or Google Play Store. to stay connected and efficient, no matter your location.
How can we help you?
As workplaces shift from traditional employment models, organizations are increasingly turning to part-time and contingent workers to enhance their competitiveness and service quality. In response to this trend, workers are seeking greater flexibility to accommodate personal commitments like family and education. ShiftMatch is essential in this evolving environment, adeptly aligning open shifts with the most suitable staff, thereby establishing itself as a pivotal tool for modern workforce management.
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The healthcare sector continues to face significant challenges with growing demand for qualified professionals and persistent nursing shortages. Issues such as poor visibility of staff availability and inefficient systems for matching and finding staff often result in excessive time spent on telephone coordination, which could be better utilized elsewhere.
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The aged care industry is experiencing significant growth, but it remains underfunded, making effective staff management crucial. Proper management not only ensures the safety of residents but also contributes to staff satisfaction. Traditionally, the industry has struggled with high staff churn rates, ineffective communication with available staff, and a limited pool of resources to staff facilities adequately. Often, agencies are called upon to fill gaps, diverting in-charge nurses from their primary roles to coordinate with agency staff.
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In the highly competitive staffing agency sector, any edge can be crucial in securing job opportunities over competitors. Traditional staffing methods, such as using outdated availability spreadsheets and spending excessive time on phone confirmations, can impede your ability to quickly fill shifts. ShiftMatch provides a strategic advantage by enhancing communication and streamlining the confirmation of qualified, available staff, thus increasing reliability and credibility with clients.
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The hospitality industry is characterized by its fast pace and high staff turnover, making the management of a constantly changing workforce challenging. Establishments often struggle with maintaining a comprehensive database of employee skills and efficiently deploying staff to meet the varying demands of clients.
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Childcare is an essential service within our communities, and having well-staffed centres is crucial not only because it is mandated by law but also for the peace of mind of parents. Childcare centres often face staffing issues, including high costs due to agency use when addressing unexpected absences like last-minute sick leaves. Additionally, maintaining oversight of staff compliance, such as working with children checks and visa statuses, can be challenging for organisations managing a casual pool of educators.
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ShiftMatch is a versatile staff management solution that can be applied across a wide array of industries beyond healthcare and hospitality, including emergency services, airport services, distribution centres, retail, and more. These sectors all face their own unique challenges in staffing management, such as the need for rapid response times, varying peak periods, and maintaining high levels of compliance and safety.
We love our users
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I work in a unit that uses Shiftmatch for the booking and allocation of nursing staff members with different specialties across a large health service. The system is easy to use as a manager/staffing officer and allows easy reporting at the start of shift prior to nurse allocation. Reports are simple to run and easy to interpret. Within minutes I can prepare weekly and monthly reports to inform executive team members of all activity across the health service. With the initial assistance from Shiftmatch staff, I am now able to manipulate the data and prepare accurate and informative reports. Nothing is too much trouble when asking Shiftmatch staff for improvements or changes that we need for our individual needs. Response times are within an hour and changes made super quick. Shiftmatch takes the hassle out of staffing and reporting.
Gaynor Norman – Staffing office manager Townsville Base Hospital
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We have been using Shiftmatch for the past few years and it has transformed our booking and availability process. It allows greater visibility as an organisation whilst allowing individual staff to manage their availability with ease. All our staff are extremely happy with Shiftmatch and enjoy knowing their schedule in advance. After hours managers are happy with Shiftmatch and its use following a short settling in period. All in all we couldn’t work without it now!
Lisa Hartnett, Staffing Coordinator Ramsay WA
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Since implementing ShiftMatch we have: Improved the ability for part-time staff to pick up shifts within and across facilities, providing flexibility and empowering staff to be able to pick up shifts that suit personal schedules. Halved agency usage with significant projected savings per annum. Reduced rostering administration within busy, local and remote facilities through a centralised efficient small rostering team, which ensures consistent application of policy and procedure. And improved organisational ability to manage overtime, report and provide facilities with evidence to support improvement and change
Jenny Barbara – Bethanie Group
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